Delivery

Delivery

Standard Delivery is £4.95 posted via Royal Mail 48, dispatched within 3-5 working days 

USA delivery- at the moment postage to the USA is quiet high at £50,  Please email infoglosters@mail.com if you require further information.

Europe delivery- at this time we are not posting to Europe.

In the event of an item being out of stock we will contact you with expected lead time if the product description does not specify this. 

Packaging

All orders are posted using recyclable materials where possible, our packing noodles dissolve in water or can be placed in your compost.

Damages or returns 

Please contact us at info@glosters.co.uk within 48 hours of delivery to report any damage, breakages or if you wish to return an item.
At this time we ask any returned items to be posted to our workshop. Unfortunately we do not offer free returns and postage must be covered by the customer, an exchange or refund will be issued on safe receipt of the goods.

Unit A5, Penamser Industrial Estate, Porthmadog, Gwynedd, LL499GB 

Ceramics 

All our pieces are handmade in our Porthmadog workshop, they may vary slightly in colour shade or size, we try to give accurate as possible photographs of all our pieces and provide appropriate sizes. 
Unfortunately any breakages that occur after the initial purchase and delivery period cannot be covered by Glosters.